Retail Remedy

Driving Sustainable Profit Growth

Services

  • Name: Phil Dorrell
  • Position: Director/lead consultant
  • Contact Number: +44(0)7733 513 723
  • Biography:

Phil Dorrell has over 30 year‟s retail experience working in the UK for Safeway and Asda. He has held positions from Regional Management responsible for over £340M a year, Head of Central Operations and latterly Head of In-store Marketing for Asda. Phil‟s diverse experience gives him a clear perspective on both store operations, branding and marketing. Having helped Asda become the best value retailer in the UK he is keen to pass on his expertise to help smaller businesses grow sales profitably.

Phil is passionate about the customer experience and the need to understand their needs and deliver it consistently. A keep fit enthusiast he is never too far from a “big run” and is a huge Rugby Union fan.

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  • Name: James McGregor
  • Position: Director/lead consultant
  • Contact Number: +44 (0)161 408 3021
  • Biography:

James McGregor is a retail professional with over 20 years experience working for Asda in the UK and globally for Wal-Mart. James was ultimately responsible for the retail operations of the George clothing brand internationally, having worked in such diverse markets as the Far East and South America. He has built a big reputation for operational improvement that delivers better customer advocacy that increases sales and profit.

James is passionate about planning and every day low cost delivery. In his spare time James works with Community Business Partners as a mentor to micro businesses or cycling around Lancashire, attacking the Pennine Hills.

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  • Name: Trudy Hills
  • Position: Consultant
  • Contact Number: +44 (0)161 408 3021
  • Biography:

Trudy Hillsstarted her career working for Procter and Gamble in a wide range of sales and sales marketing roles within the UK, Ukraine and Poland. Following this, she moved to Asda as the General Manager for Health and Beauty. There she managed a £750 million business with responsibilities for supplier negotiation, category management, product selection, pricing, promotions and all profit aspects of her P&L. Trudy is passionate about understanding and meeting customer needs and delivering against all commercial requirements. When not at work she can be found on the squash court, in her greenhouse or trying to keep up with her young daughter.

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  • Name: Nicola Stout
  • Position: Consultant
  • Contact Number: +44 (0)161 408 3021
  • Biography:

Nicola Stout is an HR professional with over 17 years experience across all HR disciplines within the retail and media sectors, most recently at HR Director level for McCann Erickson and having held senior roles at Granada TV and Safeway. Thoroughly commercial with strong influencing skills she has a proven ability at a strategic and operational level to deliver a flexible people strategy, closely aligned to business goals in a changing landscape. This, coupled with her engaging and inclusive approach, has delivered recognition at national level from both the IPA and Top Employers Award for 2010 for McCann. Passionate about people she thrives on helping businesses practically realise the adage that people “are” the business. Heavily involved in strategic fundraising for East Cheshire Hospice Nicola likes giving something back to the local community and her guilty pleasure is working her way round the country’s top eating places with the family and occupying the touchlines for U9s football.

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  • Name: Eugene Gallagher
  • Position: Consultant
  • Contact Number: +44 (0)161 408 3021
  • Biography:

Eugene Gallagheris a Chartered Marketer and a retail professional with 17 years experience working for ASDA in the UK. He has held a variety of senior positions from Head of Customer Research, Head of Non-Food Formats, launching ASDA Living and latterly working in the e-commerce area as Program Director for Wal-Mart’s Global eCommerce team and Head of ASDA Direct – ASDA’s on-line General Merchandise business. Eugene is passionate about focusing on customer needs to deliver business growth. His spare time appears to be taken up taxiing his 3 kids to various activities but he does find time to go running and practice yoga.

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  • Name: Colin Gore
  • Position: Consultant
  • Contact Number: +44 (0)161 408 3021
  • Biography:

Colin Gore is a logistics professional with over 30 years experience working for Marks and Spencer in the UK and globally for both Adidas (UK) Limited and Helly Hansen BV. Colin has always been a hands on manager who initiated and implemented adidas‟ first pre-retail operation in Singapore, moving onto further centre‟s in Jakarta and Bangkok. Whilst working in The Netherlands for Helly Hansen he was responsible for the installation of a Bonded Customs DC facility in the European warehouse located in Limburg.

When he is not travelling overseas, Colin can be found working in his spare time for The Princes Trust, mentoring young business "new-starts" or in the summer months on the golf course.

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  • Name: Graham Wilkie
  • Position: Consultant
  • Contact Number: +44 (0)161 408 3021
  • Biography:

Graham Wilkie is a sourcing and supply chain expert working at Director and General Management levels for DSGI, Woolworths and Marks and Spencer. Graham has supported the Growth programmes of a number of international businesses including Gloria Jeans, Al Jawad and PZ Cussons. Graham's expertise covers, supply chain operations, warehouse efficiency, inbound supply, outbound dispatches and inventory management.

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  • Name: Miles Lloyd
  • Position: Consultant
  • Contact Number: +44 (0)161 408 3021
  • Biography:

Miles Lloyd has more than 20 years experience within the retail and financial services sectors, holding a number of executive, non-executive and interim directorship roles. Miles' experience includes: strategy development, business & process improvement and outsourcing with specialist knowledge in company turnarounds and transformation. Miles is a qualified Lean Sigma Consultant, a Prince 2 Practitioner and holds a Diploma in Company Direction.

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  • Name: David Barrow
  • Position: Consultant
  • Contact Number: +44 (0)161 408 3021
  • Biography:

David Barrow has held senior food and non-food posts over his 30 year retail career including, International Operations Director and Project Director for Wickes. David's experience includes: business development, market entry, franchising, systems development and training, with specialist knowledge in operations, format development, and international expansion.

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