Driving Sustainable Profit Growth
Name: James McGregor
Position: Director/Lead Consultant
Contact Number: +44 (0)7502 245 018
Biography:
James McGregor is a retail professional with over 20 years experience working for Asda in the UK and globally for Wal-Mart. James was ultimately responsible for the retail operations of the George clothing brand internationally, having worked in such diverse markets as the Far East and South America. He has built a big reputation for operational improvement that delivers better customer advocacy that increases sales and profit.
James is passionate about planning and every day low cost delivery. In his spare time James works with Community Business Partners as a mentor to micro businesses or cycling around Lancashire, attacking the Pennine Hills.
Name: Phil Dorrell
Position: Director/lead consultant
Contact Number: +44(0)7733 513 723
Biography:
Phil Dorrell has over 30 years retail experience working in the UK for Safeway and Asda. He has held positions from Regional Management responsible for over £340M a year, Head of Central Operations and latterly Head of In-store Marketing for Asda. Phil's diverse experience gives him a clear perspective on both store operations, branding and marketing. Having helped Asda become the best value retailer in the UK he is keen to pass on his expertise to help smaller businesses grow sales profitably.
Phil is passionate about the customer experience and the need to understand their needs and deliver it consistently. A keep fit enthusiast he is never too far from a “big run” and is a huge Rugby Union fan.
Name: Chris Burns
Position: Retail Operations Consultant
Contact Number: +44 (0)161 408 3021
Biography:
Chris Burns is a retail operations professional with over 30 years’ experience operating at a senior level with many of the UK’s leading retail companies including B&Q, Dorothy Perkins, Debenhams and O2 where he was the Retail Operations Director leading the successful transition of over 450 stores from BT Cellnet into O2. Chris also spent several years as a senior retail management consultant with Arthur Anderson working on projects in Europe and the USA. Outside of work Chris is a Francophile and studies French language and culture. He is also an amateur cook and keeps fit through Karate.
Name: Alistair Robinson
Position: Buying Consultant
Contact Number: +44 (0)161 408 3021
Biography:
Alistair has more than 25 years’ retailing experience much of which has been spent with the U.K.'s largest retailer, Tesco. Alistair progressed through the ranks at Tesco from graduate trainee to Senior Buying Manager accountable for categories with sales in excess of £400m.
At Tesco Alistair covered the majority of edible and non-edible grocery categories, introducing some ground breaking sub-categories along the way. His responsibilities latterly included delivering “local products” for Tesco and he continues this passion now, supporting smaller producers and manufacturers deliver ‘retail ready’ products for independent and the large grocery multiples . To date, Alistair has brokered the introduction of more than 200 ‘locally sourced’ products into the multiples.
His reputation has been built on integrity, a keen focus on the customer and success in delivering effective change. Time at home is spent with his wife and six children.
Name: Chris Kershaw
Position: Buying and Sourcing Consultant
Contact Number: +44 (0)161 408 3021
Chris is a seasoned retailer with over 33 years of experience at sourcing and buying product ranges for some of the most prestigious high street fashion houses in the UK. His detailed knowledge of the Far East, Indian and shorter leader time countries, combined with his attention to supply detail has created a reputation for right first time delivery that complements his considerable negotiation skills. He has a thorough understanding of the Ladies, Gents and Kids UK fashion market, knowing the supply route from the design through to fabric selection and the manufacturing process, right the way through to the shop floor. He is passionate about reducing cost within the supply chain whilst maintaining product quality. When not haggling Chris is a keen Rugby fan and also depresses himself weekly following Man City.
Name: Andrew Price
Position: Lead Store Format Consultant
Contact Number: +44 (0)161 408 3021
Biography
Andrew has 25 years’ of retail experience managing the format and space strategy for Marks & Spencer, Sainsbury’s, RBS and NatWest. Andrew has first-hand experience of delivering new concepts and design specifications working with project budgets exceeding £1bn. As well as designing the store space, Andrews experience covers the full integration of all brand and branch communication vehicles which affect the complete look and feel of a store format.
Name: Liam Gibbs
Position: Consultant
Contact Number: +44 (0)161 408 3021
Biography:
Liam brings a real technical skill to the Retail-Remedy team applying his design skills to deliver exciting retail spaces that work for the customer and retailer alike. Having worked with some of the UK’s biggest retailers, Liam has built a strong reputation for delivering innovative design solutions to leading retailers including, Tesco, Asda, George and Homebase. From producing schematics, 3D visuals, fixture innovation and design with clear space analysis, the client has a true understanding of the end result in any format design.
Name: Adrian Mawdsley
Position: Space Planning and Merchandising Consultant
Contact Number: +44 (0)161 408 3021
Biography
Adrian has over 20 years of experience in managing, designing and planning retail space. He has worked with some of the biggest names in UK retailing allowing his experience to range from planning 1100ft convenience stores to sites up to 6 acres with multi Million pound budgets. His precision CAD skills, combined with extensive knowledge of equipment options allows swifter and more accurate space planning from the outset. This is further enhanced by Adrian’s knowledge of POS solutions appropriate to any equipment selected for your project. When not space planning he is busy assisting youth activities from football to theatre as well as being a school Governor.
Name: Lesley Haggarty
Position: Visual Merchandising Consultant
Contact Number: +44 (0)161 408 3021
Biography
Lesley is a Professional Visual Merchandiser with over 19 years’ experience both in H/O and field based roles. Her background in Fine Art gives her a strong sense of visual awareness which she combines with her passion for retailing to deliver VM strategies that are both commercially focussed and visually enticing. Lesley prides herself on being an excellent VM trainer and has written and delivered many successful training sessions, from internal visual merchandising, through to window dressing and display. From top line VM strategies, training and support, to hands-on delivery, Lesley is the perfect solution for any Visual Merchandising need.
Lesley’s retail background is predominantly in high street fashion and large multi retailers, however within multi retailing sites, Lesley has gained additional experience in niche market product areas and luxury brands.
Name: Paul Burrows
Position: Learning and Development Consultant
Contact Number: +44 (0)161 408 3021
Biography:
Paul has over 25 years experience in retail operations management where he held responsibility for developing strategic business initiatives, landing extensive projects and maximising profit delivery within a billion pound corporate business. His specialisms include store I.T. systems and loss prevention. More recently he has focused on his number one passion, which is the training and development of others. Paul’s greatest satisfaction comes from helping others realise their true potential and ultimately gaining recognition of that contribution from their employers.
When not in work or studying Paul keeps fit by practicing two martial arts. He holds a Black belt, 2nd Dan, in Muay Thai kickboxing and was recently awarded an advanced Brown belt in Kudo by Grand Master Azuma, the founder of the Kudo discipline.
Name: Nigel Wilkins
Position: Consultant
Contact Number: +44 (0)161 408 3021
Biography:
Nigel's contribution to the Retail-Remedy team is in creating learning and communication strategies to deliver effective training across the widest range of retail activities. Nigel has created technical specification training for a number of retailers including Asda, George and Next. He has project led programmes in all media, from the classroom to e-learning and believes that clear communication forms the basis of all good training.
Name: Janet Hollis
Position: Consultant
Biography:
Janet Hollis is an HR professional with over 20 years experience across all HR disciplines within a wide range of large and small organisations. With an ability to identify and deliver practical HR solutions to meet a wide range of business problems she has a proven track record in producing simple and flexible contracts of employment and policies and procedures to support business’ in achieving their business goals. This, coupled with her supportive and down to earth approach, has enabled her to support over 30 small and medium size business’. Janet is a Governor at a local primary school and has led a local fundraising initiative to rejuvinate her local park. In her spare time she enjoys running with her Dalmation and going to her local gym.
Name: Miles Lloyd
Position: Consultant
Contact Number: +44 (0)161 408 3021
Biography:
Miles Lloyd has more than 20 years experience within the retail and financial services sectors, holding a number of executive, non-executive and interim directorship roles. Miles' experience includes: strategy development, business & process improvement and outsourcing with specialist knowledge in company turnarounds and transformation. Miles is a qualified Lean Sigma Consultant, a Prince 2 Practitioner and holds a Diploma in Company Direction.
Name: Kristin Martin
Position: Business Development Manager
Contact Number: +44 (0) 7977 942 558
Kristin at 25 is a relative newcomer to retail! Notwithstanding this, she already has management and visual merchandising experience in prestigious stores across the North West, including Selfridges, House of Fraser, and various Karen Millen stores. She brings with her a young, fresh and exciting outlook with high expectations of retail experience… from both sides of the counter! With previous experience of business management and change management, she contributes an array of organisational and administrative skills necessary for the day to day operations of the business. In her leisure time Kristin enjoys trips to the cinema and theatre and is always keen to discover new restaurants and dining experiences wherever she is.
Name: Gordon Portman
Posistion: Consultant
Contact Number: +44 (0) 7770 830104
With over 30 years experience in DIY retailing Gordon has been involved in all the significant changes the UK industry has experienced. From it's small beginnings at B & Q through to the evolution of American style mega-sheds and cycling round again to the modern neighbourhood DIY store. As a Regional Manager for B & Q Gordon managed the most prestigious stores the Company had to present, delivering high standards and commercial success. Having also been responsible for the development of concept formats Gordon has a very forward thinking approach to the DIY retail business. When not reailing Gordon can be found riding his mootcycle around the UK.
