Overview


An end to end analysis of our clients store merchandising process was undertaken to identify operational improvements which would deliver, improved customer availability, reduced product handling, and increased product sell through.
 

Approach


By process mapping each element of the operation a number of recommendations were presented to the company which they immediately implemented, including:

 

  • The introduction of mobile warehouse racking
  • Supplier packaging reductions and standardisation
  • Pack size reductions and ratio packs
  • Store stock holding capacity reductions


Results


As a result of the recommendations presented, the client appreciated the following measured improvements within the category:

 

  • A sales increase for the category of 5.6%
  • A 12% improvement in warehousing and merchandising productivity
  • 23% availability improvement
  • Payback for the initial cost outlay of new equipment was achieved within 18 days of implementation